Shipping and Delivery Information

Thank you for shopping with Goose Gear. We’re dedicated to delivering a smooth, reliable, and worry-free shopping experience. Below you’ll find key information about our shipping process and delivery timelines.

Handling, Transit and Order Cut-Off Time

Processing Time: Orders are processed within 1–2 business days (Monday to Friday).

Transit Time: After processing, delivery typically takes 6–7 business days, excluding weekends and holidays.

Order Cut-Off Time: To ensure same-day processing, please place your order before 4:00 PM EST (GMT-05:00).

Total Estimated Delivery Time: Most orders are delivered within 7–9 business days from the date of purchase.

Shipping Information

Methods: We currently offer standard shipping within the United States.

Shipping Rates: Shipping is flat $6 on all United States orders.

Delivery Locations: Orders are shipped to the address provided at checkout. Please ensure all details are correct before placing your order.

Order Modifications

Need to make changes? Contact us as soon as possible at help@goosegear.shop. Once your order has been shipped, modifications may no longer be possible.

Lost or Delayed Packages

If your package is lost or experiencing a delay, please reach out to us immediately at help@goosegear.shop. We’ll do our best to resolve the issue promptly.

Order Tracking

Once your order has shipped, you’ll receive a confirmation email with tracking information. Tracking details are typically available within 24–48 hours of shipment.

Cancellations

  1. Cancellation Window: You may cancel your order before it has shipped.
  2. Cancellation Process: To request a cancellation, email us at help@goosegear.shop.
  3. Refunds: Approved cancellations will be refunded in line with our Return and Refund Policy.

Incorrect Address

Please double-check your shipping information before completing your order. Goose Gear is not responsible for orders sent to incorrect addresses. If changes are needed before shipment, contact us immediately at help@goosegear.shop. Additional charges may apply for address corrections once an order is in transit.

By placing an order with Goose Gear, you agree to the terms outlined in this Shipping Policy. For more information, feel free to contact us or review our Privacy Policy and Terms and Conditions.

Estimated Shipping Timelines

  • Cut-Off Time: 4:00 PM (GMT-07:00) Mountain Standard Time (Utah)
  • Processing Time: 1–2 Business Days (Monday to Friday)
  • Transit Time: 6–7 Business Days (Monday to Friday)
  • Total Estimated Delivery Time: 7–9 Business Days (Monday to Friday)

Contact Info

Business Email: help@goosegear.shop

Opening Hours: Monday to Friday, 8:00 AM to 6:00 PM

Phone: +1 (801) 652-2069

Business Address: 11581 S Skyward Rd, South Jordan, Utah 84009, United States